Service Request

THANK YOU !!

Thank you for purchasing your Heat Siphon Swimming Pool Heat Pump, your business is greatly appreciated. Our Motto – “WE PERFORM TO KEEP YOU WARM!!”

IMPORTANT:

READ THIS BEFORE YOU PROCEED

IN WARRANTY SERVICE (USA)

By completing this form and requesting an AUTHORIZED FACTORY SERVICE CENTER TECHNICIAN to perform HEAT SIPHON FIELD SERVICE, YOU AGREE to be responsible for all service center charges, which the Service Center will specify to you AT THE TIME YOUR SERVICE CALL IS SCHEDULED if the problem reported below by you IS NOT COVERED BY YOUR HEAT SIPHON FACTORY WARRANTY.

IN ORDER TO DETERMINE WARRANTY AND PAYMENT RESPONSIBILITY YOU MUST PROVIDE A VALID SERIAL NUMBER AND/OR PROOF OF PURCHASE RECEIPT. In any case, there is a non-refundable trip rcharge of $65 for the initial visit per service authorization.

OUT OF WARRANTY SERVICE

If You Are Requesting Factory Service Outside Of Warranty unless You Are Returning Your Unit To The Factory, There Will Be A $65 Trip Charge Which Must Be Paid In Advance By Credit Card To Schedule A Service Call – You Must Also Agree To Be Responsible For All Charges Incurred By Our Service Center

Requested By: *

Pool Owner
Dealer

Notice

YOU MUST provide a VALID SERIAL NUMBER and Install Date WE WILL NOT SCHEDULE WARRANTY SERVICE WITHOUT IT

SERIAL NO: *

FORMAT: 2 digits + 1 CAPITAL LETTER (A-L) + 3 digits. Call us to register older, out of warranty unit.

MODEL: *

MODEL number is found on your NAMEPLATE

Layout

Month Installed *

Enter 2 digit Month Number ex. 04=APR

Year Installed: *

4 Digit Year

POOL OWNER

Enter your contact info

Group Owner Name:

If a Club , HOA or other Organization

Layout

First Name: *

Phone: *

Last Name: *

FAX:

Pool Owner Email: *

NOTICE: Your email address will be kept strictly confidential and will not be released for any reason to anyone outside the company without your specific written approval. We reserve the right to send you HEAT SIPHON information only.

Respond By: *

Email
Phone
FAX

Tell us your preferred method of contact

Pool Address *

Pool City *

Pool State (US ONLY) *

US Pool Locations ONLY

Pool Zip Code *

Please enter your 5 digit USA ZIP Code

Date Service Needed: *

Save and Resume Later